Refund & Cancellation Policy

Last updated: 21/8/2026

1. Cancellations

Orders can be cancelled within 24 hours of placement for a full refund. To cancel your order, please contact our support team on WhatsApp or via email immediately. Once an order has been dispatched, it cannot be cancelled.

2. Returns

We offer a 7-day return window for items that are unused, unwashed, and have all original tags intact. If 7 days have gone by since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange.

To initiate a return, please contact us with your order number and reason for return.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment (via Razorpay) within 5-7 business days.

4. Non-Returnable Items

Custom orders, personalized items, and clearance sale items are non-returnable and non-refundable unless they are received damaged or defective.